1. Dunning Unpaid Orders
We have received your sauna order. But it seems that the order remains unpaid. Feel free to contact me if there is anything I can help with on price, size, etc. After confirming the payment, I will process the order and ship it as soon as possible. Thanks!
2. For a long time in the journey, confirm whether the goods are received, so as to reduce the buyer's worries about not receiving the goods
If you haven't received your order, don't worry. We just checked the tracking info and it's on its way! Don't worry about your purchase. If you have any questions or problems, please contact us directly for assistance.